Acupay’s Product Roadmap 2024

Subject to change and under continuous review

The end of last year found Acupay having achieved most of our product roadmap milestones as set out at the beginning of 2023. The past 12 months were pivotal to advancing Acupay’s vision of a tax relief ecosystem and 2024 will be a key year for executing and delivering on our ambitious product strategy.

Our roadmap for 2024 includes work on:

New Acupay Platform

Following a dynamic kick-off of our new ecosystem project last year with the completion of the groundwork for our new cutting-edge, feature-rich platform, Acupay is focusing on our key market: Italy. Our roadmap is centred around the development of a new solution to support our Italian Yankee bond programs, which will succeed our legacy platform, the Acupay System. It will be built on brand new technologies enabling increased efficiency, wider process automation and an improved UX.

New Product – Market Data

At the start of 2023, we announced the development of a new solution offering comprehensive market information for tax relief around the globe. Following the successful implementation of this project, we have devised a plan for the solution to be sourced with high-quality data which will be used to support the new platform’s tax relief services. By the end of 2024 we aspire to roll out an extensive list of investment markets which will support all new and existing services and help our clients realize their full tax relief potential.

New Product – World Tax Forms

June 2023 saw a significant development in Europe with the announcement of the EU Faster initiative. Amongst its varied proposals to streamline cross-border tax relief, the initiative introduced the use of a common electronic Tax Residency Certificate (eTRC). The proposal was another validation of Acupay’s decision to invest in tax documentation management, via our new World Tax Forms solution. As we prepare to launch this new Acupay platform component, be sure to watch this space and follow us on LinkedIn for updates!

Tax Relief Outsourcing – TPS

After another year of significant investment in new features, feature improvements and performance enhancements, a whole new set of enhanced features is planned for 2024. These include but are not limited to new beneficial owner mappings to widen the categories of investors receiving tax relief, expanding the platform’s ability to deal with taxation on bonds with uncertain coupon rates, and a set of targeted improvements for annual compliance reporting. At the same time, Acupay remains dedicated to delivering continuous enhancements aimed at improving scalability, robustness and general performance of the TPS platform.

Tax Reclaims

Acupay’s priority for the past year was to expand its global tax reclaim market coverage. Following the progress made in 2023, this year we aim to invest in our technological support for tax reclaims. Our roadmap includes a new tax reclaim solution that will take advantage of the most advanced capabilities of the new common product platform and build on our wealth of tax expertise and best practices from our two decades of experience.


If you would like to learn more about our ambitious product roadmap or discuss how our solutions could transform your cross-border investment tax relief and deliver value to your organisation and your clients, get in touch with us today to schedule a meeting at product@acupay.com or +44 207 382 0340.

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